Returns & Exchanges
At BOLDE, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unused equipment in its original packaging. We want to ensure you have the right tools to dominate your game with complete confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original BOLDE packaging, ensuring all tags are attached and the gear is in its original, unused condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of your equipment, we will process your refund or ship your replacement gear within 5-7 business days.